FAQs 2026

Discount & Coupon Codes

• Does Storyblok offer NPO discounts?
• Does Storyblok offer discounts for meetups?
• How to apply a coupon code?

Partner

• Will my Storyblok account be upgraded to a Storyblok Partner Account?
• There's a limit of 3 publishes per day on Learning Spaces, what can we do if it's not enough?

API Usage & Limits

• What is an extended activity log?
• Which API calls count as traffic?
• Where to find my Content Delivery API Key?
• How much traffic is included?

Legal & Security

• Where can I find the Data Processing Agreement?

Storyblok Info/How to?

• How do I assign roles to users with Microsoft Entra ID (formerly Azure Active Directory)?
• How do I set up SSO using Microsoft Entra ID (formerly Azure Active Directory)?
• Am I allowed to use Storyblok's free account for commercial websites?
• Does Storyblok work with editorial content?
• Can I use Storyblok for my ecommerce?
• Can I upload videos to Storyblok?

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Pricing & Plans

• Are our pricing plans per website?
• How to upgrade to another plan?
• What if a customer has a project that requires 2 spaces? How does it get billed?
• What is Microsoft Entra ID (formerly Azure Active Directory) SSO and is it available on all pricing plans?
• What happens after the 45 days trial?
• How does the Storyblok pricing work?

Account Management

• How can I restore an old published version?
• How to use Two Factor Authentication (2FA) on Storyblok
• How can I delete my account?
• How can I change my password?
• Are shared accounts allowed?
• Resetting Passwords in Enterprise Organizations

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Billing

• Where can I update my billing information?
• Where can I find my invoices?
• Where can I add the VAT number and how does it affect the invoice?
• Wrong VAT on the invoice: What to do?