This feature is available only to Enterprise organization admins.
To reset passwords for one or more users:
- Navigate to My Organization in the left sidebar.
- Click on the User Management tab.
- Click on the Internal Users tab.
- Select one or multiple users whose passwords you want to reset by clicking and adding a checkmark next to their name.
- Click Password.
Once you initiate the reset, the selected users will be automatically logged out. They will receive an email with a link to set a new password.
Alternatively, you can reset a user's password from the same Internal Users tab by clicking the three horizontal dots on the far right of the user and selecting Password Reset.