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This feature is available only to Enterprise organization admins.

To reset passwords for one or more users:

  1. Navigate to My Organization in the left sidebar.
  2. Click on the User Management tab.
  3. Click on the Internal Users tab.
  4. Select one or multiple users whose passwords you want to reset by clicking and adding a checkmark next to their name.
  5. Click Password.

Once you initiate the reset, the selected users will be automatically logged out. They will receive an email with a link to set a new password.

Alternatively, you can reset a user's password from the same Internal Users tab by clicking the three horizontal dots on the far right of the user and selecting Password Reset.