Space ownership can only be transferred by the current Space Owner. The user taking ownership must already be a member of the space. If they aren't, you'll need to add them first.

Step 1: Add the new owner to the space (if needed)

1. Navigate to Settings → Users.
2. Click Add New User and fill in their details.

Step 2: Transfer ownership

1. On the Users tab, find the current owner.
2. Click the three-dot icon next to their name.
3. Select Transfer Ownership.
4. Choose the new owner from the list.
5. Confirm the action.

The selected user will now be the owner of the space.

Note: Transferring ownership does not modify any billing or payment information. If you need to update this as well and your space has a self-service plan, please visit Where can I update my billing information?

For Enterprise plans, please reach out to your dedicated Success Manager to update any billing details.