Report a bug.
While most of your questions and step-by-step guides to common fixes can be found in our FAQs, if you still need help, here's how to reach us:
Report a bug
- Help Center: Log in to your Storyblok account, click on Help & Inspiration and then Report a Problem. This will redirect you to our Help Center where you can raise a new ticket and track your existing requests. For information on response times and severity classifications, see our Service & Support page.
- Discord: Join our Discord community to report bugs and get support from the community and our team
- Live chat: If you're on a Premium or Elite plan, log in to Storyblok and navigate to Help & Inspiration > Live Chat
- Email: Reach us directly at support@storyblok.com
Request a feature
To request a new feature, share your feedback through our Discord community or check our roadmap to see what's already in progress. Enterprise clients can reach out directly to their CSM or AE.